We are justifiably proud of our services that are derived from more than 40 years of operation in hotel industry. Visitors sense an impressive social interplay from our services where elegance and respect entwine to please them. In fact, we always find it difficult to condense all our services in few lines, but to mention a few:
FRONT DESK SERVICES
You'll notice the excellence of our hotel and the variety of services it provides the moment you step into the front door. Being in the forefront of the lobby area and a heart of almost all services in the hotel, the front desk encompasses and orchestrates several services and activities.
The reception features check-in services and provides safety deposit boxes upon arrival. A wealth of information on events and attractions are available here.
The front desk is open 24 hours a day to meet your reservation request, be it through telephone calls or email. The officers at the desk can also be contacted for additional services, arrangements or any complaint during your stay in the hotel. In addition, the front desk offers around the clock clerical services such as printing, photocopying, fax machines, and internet services to your convenience.
Finally, the staffs at the front desk will assist you in making your checking-out process easy and give you a big smile when you leave.
TOUR DESK FOR SIGHT SEEING
Tours can be arranged to visit some places in Eritrea. Often known as the pearl of the Red Sea, Massawa is a port city that features one of the most beautiful beaches in Africa. The tidy sea and long sunbath on the beach make this destination a popular vacation ground for those seeking to escape colder climates.
Similarly, for serious minded visitors, special tours can be set to visit the national museums and other tourist sites both inside and outside Asmara.
SECURITY SERVICES
The safety and security of our guests are always important to us. That is why only guests and accompanied visitors are allowed into rooms. Moves at every corridor of the hotel and its surroundings are also monitored by a 24-hour security system.
BARS AND RESTAURANTS
The spacious and attractively lit lobby bar is a cozy place to relax in. You have a complete range of drinks to choose from. Nowhere else can you get a more concentrated appreciation of local and international drinks. Mini-bars are available for guests seeking a calm environment or privacy.
Our restaurant is also famous for its delicious national and international cuisine. So if delicious dishes are the ones that get your juices flowing, you will be delighted with all that our hotel has to offer. Join us to wine and dine during your stay in Asmara.
OTHER SERVICES
We want you to smile and here is the “Embasoira Hamasien’s formula”. Comprehensive services PLUS a relatively fair price EQUALS incomparable value.
